Vape77 Terms & Conditions – Complete Platform Usage Guide

1Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the vape77 platform — whether through the website, iOS or Android mobile app, or any other digital channel provided by us — you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document.

Acceptance of these terms also encompasses vape77's Privacy Policy, Responsible Gaming Policy, specific bonus terms for each active promotion, and any additional guidelines that may be issued from time to time. All such documents are considered part of the overall agreement between you and vape77.

In the event of any conflict between these general terms and the specific terms of a particular promotion or game, the specific terms shall apply to the matter in dispute.

2Member Eligibility

To be eligible to use vape77 services, you must meet all of the following requirements at all times:

• Be at least 18 years old at the time of registration and throughout the duration of membership.
• Using this platform in your own personal capacity, not as a representative or agent of any other party.
• Not appearing on any list of individuals prohibited from using online gambling services by any relevant authority.
• Not currently employed by or associated with vape77, our affiliated companies, software providers, or business partners in any capacity that may give rise to a conflict of interest.
• Play using your own legitimately earned funds and not proceeds from any illegal activity.

3Account Registration and Management

Each individual is only permitted to hold one (1) account only at vape77. Multiple account ownership by the same individual — whether using the same name, phone number, email address, ID number, IP address, or payment method — is strictly prohibited and may result in the closure of all accounts involved.

During registration, you are required to provide truthful, accurate, complete, and current information, including:

• Full name as shown on a valid identification document.
• Exact date of birth for age verification purposes.
• An active mobile number registered in your name.
• An active and accessible email address.
• Bank account details for deposit and withdrawal purposes.

Vape77 reserves the right at any time to request supporting documents to verify the information provided. Failure or refusal to do so may result in the suspension or closure of your account.

4Deposit and Withdrawal of Funds

Vape77 supports a variety of secure and verified payment methods to facilitate deposit and withdrawal transactions for Malaysia members, including FPX bank transfers, digital wallets, and other local e-payment methods.

Regarding Deposits:

• All deposits are processed in real time through a payment system protected by 256-bit SSL encryption.
• Minimum and maximum deposit limits vary depending on the selected payment method.
• Vape77 does not charge any processing fees for deposits made via recommended payment methods.
• Funds will only be credited to your gaming account once the payment has been fully verified by the system.

Regarding Withdrawals:

• Withdrawals are only permitted to a bank account or digital wallet registered under the same name as your vape77 account.
• All withdrawal requests are processed in under 3 minutes upon approval.
• Vape77 reserves the right to request additional identity verification documents before approving withdrawal requests, particularly for large amounts.
• Any withdrawal suspected of involving fraud or money laundering will be held pending investigation.

5Bonuses, Promotions and Rewards

Vape77 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to wagering requirements specified separately for each promotion.

• The new member welcome bonus is only eligible to be claimed once per new individual.
• Bonus wagering requirements must be fully met before any withdrawal can be processed.
• Bonus funds cannot be transferred between accounts or converted directly into cash.
• Vape77 reserves the right to void any bonus obtained through fraudulent means or in violation of promotional terms.
• Each member is eligible for one active bonus at any one time unless otherwise stated in the relevant promotion terms.
• Bonus expiry dates will be clearly stated in each promotion's terms. Expired bonuses cannot be reinstated.

6General Gaming Rules

All games available on the vape77 platform — including Live Casino, video slots, Fish Shooting Games, and Sports Betting — are operated in accordance with the respective rules set by the relevant game providers.

• The results of all games are final and cannot be disputed once completed.
• In the event of a technical disruption during an active gaming session, any unfinished rounds will be completed once the connection is restored.
• In the event of a serious technical disruption that cannot be resolved, vape77 reserves the right to void that round and return the original wager to the member's account.
• Any attempt to exploit system vulnerabilities, software bugs, or other technical loopholes to gain an unfair advantage is strictly prohibited and may result in account closure.
• Vape77 uses an independently audited RNG (Random Number Generator) system, ensuring that every game outcome is fully random and fair.

7Account Security and Responsibility

Your account security is a shared responsibility between you and vape77. We implement comprehensive technical safeguards, but you also play an important role in keeping your account secure at all times.

• Keep your password secure and do not share it with anyone, including close family members.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after every session, especially when using a public or shared device.
• Enable two-factor authentication (2FA) available in your account security settings.
• Notify the vape77 support team immediately if you suspect your account has been accessed by an unauthorized party.

Vape77 will not be held liable for any losses arising from a member's negligence in safeguarding their login credentials. All activity occurring under your account is deemed to have been carried out by you, unless strong evidence indicates otherwise.

8Prohibited and Restricted Activities

The following activities are strictly prohibited on the vape77 platform and may result in immediate account closure, forfeiture of all funds, and possible legal action:

• Identity fraud — registering or playing using another person's identity without their consent.
• Money laundering — using the vape77 platform as a channel for laundering illegally obtained funds.
• Collusion — colluding secretly with other players to gain an unfair advantage in a game.
• Use of automated software — using bots, automated scripts, or any third-party software to play games automatically.
• System exploitation — seeking out and exploiting technical vulnerabilities, bugs, or loopholes in the payment system or games.
• Bonus abuse — registering multiple accounts or using false information specifically to claim bonuses repeatedly.
• Hacking attempts — any attempt to gain unauthorised access to our systems, databases, or other users' accounts.

9vape77 Liability Limits

Vape77 provides this platform on an "as-is" basis and makes no warranties regarding uninterrupted availability or complete freedom from technical errors. To the extent permitted by applicable law:

• Vape77 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Vape77 is not responsible for service disruptions caused by system maintenance, natural disasters, internet outages, or other circumstances beyond our control.
• Vape77's maximum total liability under any circumstances shall not exceed the total funds you deposited in the 30 days preceding the claim.
• Members are solely responsible for their own gaming decisions. vape77 makes no guarantees of any wins.

10Account Closure and Suspension

A vape77 account may be closed or suspended under the following circumstances:

• At the member's request — you may close your account at any time by contacting the support team, subject to the settlement of all pending transactions.
• Closure by vape77 — we reserve the right to close or suspend any account that violates these terms and conditions, without prior notice in cases of serious breach.
• Responsible gaming — accounts may be temporarily suspended at a member's request when a break from gaming is needed, or automatically if the system detects signs of problem gambling.

Following account closure for legitimate reasons, any remaining funds (after deducting any outstanding bonus or wagering requirements) will be returned to the member via the original payment method within a reasonable timeframe.

11Data Protection and Privacy

Vape77 is committed to protecting members' personal information in line with best data protection practices. All information you provide is processed and stored using 256-bit SSL encryption and strict technical security measures.

Your information is used solely for the following purposes:

• Identity verification and mandatory KYC process.
• Processing your financial transactions.
• Service communications, including security notices and account updates.
• Improving user experience and personalizing platform content.
• Compliance with applicable legal and regulatory obligations.

For more information on how we collect, use, and protect your data, please refer to our vape77 Privacy Policy which forms part of this agreement.

12Responsible Gaming

Vape77 takes responsible gaming seriously and is committed to helping members maintain healthy and balanced playing habits. Our platform provides the following tools to help you stay in control:

• Deposit limits — set daily, weekly, or monthly deposit limits to control your spending.
• Loss limits — set a maximum loss limit over a time period of your own choosing.
• Playing time limits — set a time limit for your daily gaming sessions.
• Account pause — temporarily suspend your account if you need a break from gaming activity.
• Self-Exclusion — the option to permanently self-exclude from the platform if needed.

13Changes to Terms and Conditions

Vape77 reserves the right to modify, add, or amend any part of these terms and conditions at any time at our sole discretion. Such changes take effect immediately upon being published on the platform, unless otherwise stated.

Notice of material changes will be communicated to members via registered email or in-account notification at least 7 days before the changes take effect, except in situations requiring immediate changes for security or legal compliance reasons.

Continued use of the vape77 platform after any changes constitutes your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account before the changes take effect.

14Applicable Law and Dispute Resolution

These terms and conditions are governed by the applicable laws of the jurisdiction in which vape77 is licensed and operates. Any disputes arising in connection with these terms or the use of the platform will be resolved through the following procedures:

• First tier — all complaints must first be submitted to the vape77 customer support team for internal resolution within 14 working days.
• Second tier — if a complaint cannot be resolved internally, the matter may be referred to a mediation or arbitration body recognised by our licensing authority.
• Final results — the decision of the mediation or arbitration body is final and binding on both parties.

The official language for all communications and proceedings related to disputes is Bahasa Melayu and English. In the event of any conflict between translated versions, the English version shall prevail.